Making a claim on your pet insurance


To make a claim with Computerquote Pet Insurance, simply follow the process below,

Getting started

At the start of your pet's treatment, you should follow the steps below:

  • Download the claims form
  • The named policyholder must complete the form and sign the appropriate sections
  • Your vet must complete and sign section 2 of the claims form
  • Please fill in all sections as any omissions may delay the claim decision
  • Take a copy of all the documents you need to send to us (for your records)
  • The claims form should be returned to us with a case history and originals of any invoices related to your pet's treatment
  • We can make the settlement to you or your veterinary surgery after the deduction of the excess. This payment will end our liability in connection with the claim

Download claims form

You will still need to post the signed claim form to us at the address below:

Computerquote Pet Insurance 
5th Floor
The Connect Centre
Kingston Crescent
Portsmouth 
PO2 8DE

Track a claim