Coronavirus outbreak - latest customer updates from Computerquote

coronavirus

Please be assured that we are maintaining a full service at Computerquote Insurance to all customers throughout the coronavirus outbreak

We're happy to help with amendments or changes to your policy, claims, renewals, payment queries or new quotations 24/7 as usual:

We're here to help

The best way to get in touch with Computerquote is to use the contact form here.

Alternatively you can contact us by:

‚ÄčTake care not to include personal data such as banking details in any online communication.

Temporary opening hours

We have adopted temporary opening hours during the coronavirus outbreak. Our phone lines are open on 0800 328 5535 or 023 9224 8760 between 8.30 am - 5.30pm Monday to Friday and 9am - 1pm on Saturday until further notice.

Please allow for possible additional waiting times in this busy period, so if lines are busy request a call back here or redial later.

Temporary opening hours for pet insurance

  •          Service 9am-6pm / Sat 9am-1pm
  •          Claims 9am-6pm / Sat 9am-1pm
  •          Renewals 9am-6pm / Sat 9am-1pm
  •          Sales 9am-7pm / Sat 9am-1pm

Paying for your renewal online

To avoid calling Computerquote you can pay for your renewal online via online banking.

If you have received an annual renewal notice by post, please pay the premium directly to us by online banking to the following account:

  • Account name: Computerquote
     
  • Account number: 80245986
     
  • Sort code: 60-05-24
     
  • Amount: this is the total amount quoted in bold in the renewal summary box on the right hand side of your letter
  • Reference: use your customer reference number (this can be found on the top right hand corner of any letter we send you or quoted on any email) for example 123456/7

Please remember:

  1. To include your reference number with any payment
  2. Bank transfers can take up to 5 days to reach our account, so please make the payment in good time
  3. If you make a transfer less than 5 days before your renewal date please notify us using the contact form here, to avoid cancellation

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