Quote line:  0800 389 9949. From mobiles: 023 9224 7870. Monday to Friday from 8.30am to 9.00pm, Saturday from 8.30am to 5.30pm, Sunday from 10.00am to 4.00pm. Calls may be recorded for security and training purposes
 


 
 

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Accident Protection Policy & Legal Cover

We recommend that you upgrade your insurance with a Computerquoteinsurance.com Accident Protection Policy for the special Internet-only price of £19.95.

This low cost policy protects you against uninsured losses, provides up to £100,000 of legal costs in the

Car accidentevent of an accident and covers your excess in the event of a non-fault claim.

24/7 One-Call Claims Helpline

Your ‘any incident’ helpline - 24 hours a day, 365 days a year

With just one call to the Computerquoteinsurance.com Claims Helpline, we can help with any accident, breakdown, damage or injury that may occur to your vehicle, your passengers and any authorised drivers, anywhere in the UK or Europe, regardless of who is at fault.

We take all details over the phone and immediately notify and complete all the necessary forms for your insurance company as well as directing you to your nearest approved repairer, recovery agent,windscreen provider or any other service required.

Our priority is to get you and your claim moving quickly - we aim to answer 90% of all calls to the helpline within 15 seconds. Calls may be recorded for security and training purposes.

Accident Management Service

If an accident is not your fault and you give us valid insurance details for the driver at fault, your Computerquoteinsurance.com Accident Protection Policy can provide increased benefits to those available through your insurance company:

  • Replacement Vehicle
    An equivalent hire vehicle suitable for your needs - we recover the cost directly from the at-fault party
  • Policy Excess
    If you paid a policy excess as a result of a non-fault accident it can be recovered as part of the claim, often saving you over £200
  • Credit Repair
    An appointed repairer will carry out repairs with the costs being claimed directly from the other party, saving you from paying out an excess to collect your vehicle
  • Vehicle Recovery and Storage
    If your vehicle cannot be driven as a result of the accident, reasonable costs for recovery and storage can also be included in the claim
  • Total Loss Negotiation and Valuation Service
    If your vehicle is a total loss and valuation is disputed, we will assist in negotiations
  • Damage to Personal Effects
    Should any of your personal belongings be destroyed or damaged in an accident, the costs of replacing them can be recovered

KeyStart Plus Legal Expenses Cover

Your Computerquoteinsurance.com Accident Protection Policy includes Legal Expenses Cover from Keystart Plus, which will provide you with a wide range of protection and services if an accident is not your fault:

  • Legal Costs
    Up to £100,000 of legal costs and expenses in connection with a claim against the fault party
  • Motor Prosecution Defence
    Up to £1,000 towards legal costs and expenses incurred when defending a prosecution for a motoring offence (other than a parking offence)
  • Specialist Solicitors
    Access to our in-house accident experts and a nation-wide panel of solicitors who specialise in road traffic accidents
  • Personal Injury Compensation
    Compensation for injuries suffered by you or your passengers as innocent victims of a road traffic accident
  • Loss of Earnings
    If you are unable to work as a result of the accident, with KeyStart Plus losses can be included in the claim
  • Medical Fees
    If you have been has been injured we help you recover reasonable medical costs incurred

How to claim

Making a claim is easy - after any accident, simply phone us for advice on 0800 328 5552.

Calls may be recorded for security and training purposes

There is no need to contact your own insurance company until you have spoken to us. We will guide you on your next steps, and help you all the way through your case.
When you call, it would help to have the following details to hand:

  • Your vehicle details
  • Your motor insurance details
  • Your insurance policy number
  • Details of any passengers
  • Details of any injured people
  • Details of the other driver(s) involved in the accident
  • Any witness details

From 1.1.2001 the Computer Quote Accident Protection Policy is managed by MSL Legal Expenses Limited.
Legal Expenses cover is provided under the MSL KeyStart policy underwritten by Financial & Legal Insurance Company Ltd.

View the documents below for details of the policy.


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